Clear boundaries protect the work.

Depending on the approved scope, Avenquor may take responsibility for:

• Interview scheduling and candidate coordination
• Candidate tracker administration
• Offer and joining follow-up
• Recruitment reporting
• Employee referral administration
• Onboarding documentation coordination
• Employee lifecycle tracking
• Probation monitoring
• Candidate travel and expense coordination
• HR request tracking
• Exception and ageing management
• Process documentation
• Weekly and monthly operating reporting

The final responsibility is defined in the signed proposal or Statement of Work.

The client remains responsible for providing:

• Accurate source information
• Required system access
• Named operational and escalation contacts
• Timely approvals
• Applicable company policies
• Internal decision-making
• Hiring-manager availability
• Employee and candidate decisions
• Vendor and third-party cooperation
• Legal and statutory advice from qualified professionals
• Payment of approved client expenses

The delivery timeline begins only after the mandatory access, documents, data, and contacts are available. Client-caused access, information, or approval delays move the delivery schedule accordingly.

Avenquor does not provide:

• Recruitment sourcing
• Success-fee placement
• Staffing payroll
• Payroll processing
• Salary disbursement
• Statutory filings
• Labour-law advice
• Legal compliance opinions
• Employee relations investigations
• Background verification performed directly
• Employer-of-record services
• Candidate expense financing
• Custom software development
• Unlimited administrative support
• Unrestricted after-hours availability

Where legal, statutory, tax, or regulatory expertise is required, the client should engage an appropriately qualified professional.

Avenquor does not guarantee:

• Hiring
• Candidate attendance
• Offer acceptance
• Employee retention
• Legal compliance
• Cost savings
• Third-party turnaround
• Hiring-manager response
• Vendor payment
• Business performance

Avenquor is accountable for the work, controls, reporting, and service commitments within the signed scope.

A change request applies when the client requests:

• An additional process
• Higher transaction volume
• Additional systems
• Additional business units
• More frequent reporting
• Faster response times
• Extended service hours
• Additional stakeholder meetings
• Work outside the signed scope

Additional work begins only after the impact, price, and timeline are approved in writing. When a client needs a lower commercial commitment, Avenquor reduces the scope. We do not provide the same work at a lower price.

Avenquor follows a minimum-data principle. We request and retain only the information required to perform the agreed service. Client information must be:

• Stored in approved private locations
• Restricted to authorised users
• Used only for the approved engagement
• Retained only for the required period
• Removed or returned according to the agreed process

Client information is not placed in public repositories.

AI may assist Avenquor with:

• Generic document structures
• Non-confidential drafting
• Checklist preparation
• Report formatting
• Internal quality reviews
• Semi-automation of stable workflows

Confidential client, employee, or candidate information will not be entered into external AI systems unless the client has expressly approved the tool, purpose, data, and controls. AI does not make final employment, legal, commercial, or client decisions. All client-facing outputs remain subject to human review.